Thanks to everyone that completed our recent membership survey. The responses were overwhelmingly positive, and the number completed was well above average response rates for the financial industry – highlighting just how engaged members are with Glasgow Credit Union.
Congratulations to Stephen Wallace, who was the lucky winner of our membership survey prize-draw. Stephen, who works for Glasgow City Council, won £250 cash – what a great way to start the year!
We’ve already made some changes based on member feedback from the survey – like adding a map and directions of how to get to our offices to our contact us page, and implementing an online mortgage enquiry call-back form. We’re always keen to hear member feedback, so if you’ve got any stories you’d like to share, or suggestions on how we could improve, email firstname.lastname@example.org or use our contact us form.
The full survey results will be shared with you very soon.