A cookie is something you dunk in your tea at 11am...isn’t it?

Yes, but it also the name given to little bite sized text files that can be used to help tailor a website to your specific needs, remember your log-in details for you or to allow marketing departments to see if their products, adverts or promotions are meeting your needs.

Why are cookies essential to how you use the credit union website?

Our website, along with most other major websites, uses cookies. Cookies are pieces of information that a website transfers to the cookie file on your computer's hard disk. Cookies enable users to navigate around websites and (where appropriate) enable us to tailor the content to fit the needs of visitors who have accessed the Site and help us improve the user experience.

None of the cookies used on our websites collect personally identifiable information about you.

At Glasgow Credit Union we use cookies in the following ways:

• We use cookies in our secure member only area where you carry out transactions.

• We use cookies within our online calculators, tools, illustrations and forms.

• To track how visitors reach our site and how the order in which they visit our pages. This allows us to help us improve our service to you. The credit union uses Google Analytics, a popular web analytics service provided by Google. Google Analytics uses cookies to help us to analyse how users use the site. Find out more about how these cookies are used on the Google Analytics Privacy website.

• To monitor and manage our Website traffic.

• To understand how our advertising campaigns and promotions are working, to improve our site design, offers and promotions. None of the cookies used on our website collect personally identifiable information about you and no information is passed to third parties.

We don’t use cookies to track your internet usage after you leave our site.

Two types of cookies are used on this website:

• Session Cookies. These are temporary cookies, which only exist in the period you access the website and are deleted when you exit. They recognise you as you move between pages and avoid you having to re-enter information. On our website, these cookies do not contain personal information, and cannot be used to identify you.

• Persistent Cookies. These are cookies, which remain on your device after you have visited our website until they expire or are deleted by you. These cookies help us identify you as a unique visitor. Many are built in with automatic deletion dates to ensure your hard drive does not get overloaded. These cookies often store and re-enter your log in details so you don’t need to remember them. The length of time a cookie will remain on your device will depend on the type of cookie. On our website, these cookies do not contain personal information, and cannot be used to identify you.

Additionally cookies can be first party or third party. First party cookies are owned and created by the website you are viewing. With regards to our website, these cookies all help store functionality and make your journey as a member easier. Third party cookies are owned and created by an independent company. The only third party cookie we use is Google Analytics and is still subject to the provisions set out by us here.

How to control and delete cookies.

Glasgow Credit Union will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by us, or indeed any other website, you can do this through your browser settings. The Help function within your browser should tell you how.

Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer (including those from this visit) as well as more general information about cookies.